County DMV overwhelmed

Published 9:51 am Thursday, July 23, 2020

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Like most DMV offices around the state, beginning next week citizens will need to make an appointment to visit the DMV Select office in Charlotte Court House.

Effective July 28, the office will operate by appointment only.

Due to the COVID-19 pandemic causing DMV offices to be closed or operating by appointment, some citizens are not able to get an appointment until late fall. This has caused the DMV Selects office in Charlotte Courthouse to be overwhelmed.

Currently, the Commissioner of the Revenue’s Office provides DMV Select services as a convenience to taxpayers but is not required to do so and with most other DMV offices around the state either closed or operating by appointment only, Commissioner of the Revenue Naisha Carter says the office is being bombarded.

“We have too many people coming from all over, creating long lines, and preventing us from doing our office work, which should be the priority,” she said.

Carter said her office has been serving DMV customers from as far away as Roanoke, Chesapeake and Charlottesville.

The office is processing more than 100 transactions per day at least three to four days a week, sometimes with Carter working by herself, compared to the normal 50 to 60 transactions.

To schedule an appointment beginning July 28, call 434-542-5546.