Shana Williams, a dietary aide with Food and Nutrition Services, is the Star Service Team Member of the Month. She has been employed at VCU Health Community Memorial Hospital (CMH) for nearly a year and a half, and worked in food services for about five years before working at the hospital. Her quick attention to a patient in his time of need shows how much of a wonderful asset she is to VCU Health CMH.

Williams said she was talking with a patient early one morning, and everything seemed fine. While seated in his room, the patient later went to pick up his tray, leaned over, and began slurring. Shana said she immediately contacted his nurse, and the nurse checked to see if the patient could squeeze her hand. When the patient couldn’t, it was clear he was experiencing stroke symptoms.

“I used to do personal care and in-home care eight years ago,” Williams added. “I’m very familiar with the signs of a stroke.”

The nomination form submitted on her behalf stated Williams went “above and beyond the call of duty.”
Williams said the favorite part of her job is interacting with patients.

“I love how everyone has different personalities and I enjoy hearing about their backgrounds and stories,” she said.
Williams lives in Chase City with her two children Sharniece Cary, 12, and Kenyae Carter, 9.
In addition to the award certificate, Williams received a STAR Service lapel pin, letter of commendation from administration, a $40 gift certificate, and a parking place of her choice for the month.

Other team members nominated in May were: Jannifer Alcudia, Latasha Alexander, Krystal Cheely, Brenda Closson, Binyam Dessie, Sonya Hall, Jonathan Mihnovets, Saleem Naviwala, Nimesh Patel, Gloria Rogers, Larry Rogers, Gabby Spainhour and Terry Wootten.